Refund Policy

We stand behind the quality of our work. If you have concerns about a deliverable, we will work with you in good faith to resolve them within the agreed scope.

Project fees are typically structured in milestones. Payments made for completed and delivered milestones are non-refundable, as they reflect work already performed.

For work not yet started, refunds may be issued less any costs already incurred.

Monthly retainers and subscription services can be cancelled with the notice period stated in your agreement. Fees for the current billing period are non-refundable, but you will not be billed for subsequent periods after valid cancellation.

Costs paid to third parties on your behalf — such as advertising spend, software licences, domains or hosting — are non-refundable once committed.

To discuss a refund or cancellation, contact us at hello@narendrainfotech.com with your project details. We will respond within 5 business days and aim to reach a fair resolution.