Healthcare · MediCare+
A patient app that earned 4.8 stars
We designed and built a cross-platform patient app for a clinic chain — bookings, records and reminders in one place.
4.8★
App store rating
+35%
Repeat bookings
-50%
No-shows
The challenge
MediCare+ patients struggled with phone-only bookings and missed appointments, while staff were buried in admin.
Our approach
- 1
Ran user research with patients and front-desk staff.
- 2
Designed an accessible, calming UX for all age groups.
- 3
Built a Flutter app with bookings, records, reminders and tele-consults.
- 4
Integrated securely with their practice management system.
The outcome
The app earned a 4.8-star rating, lifted repeat bookings 35% and halved no-shows through smart reminders.
“Our patients love it and our front desk finally has breathing room. It paid for itself in months.”
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